Consumer Complaint Detail

DODGE / STRATUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051968 Incident Date: Nov, 17 2005
Consumer's City: BEDFORD Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EL46R52N Date added to File: May, 23 2021
Date Complaint Received: Jan, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 02/2005 - during normal commute hours, i noticed my transmission slipping during acceleration. took it into the dealership (63,067 odometer), they said that the transmission cooler lines were leaking and both hoses needed to be replaced.( i park my car in the same spot at work and at home, and hadn't noticed any leakage) i was assured that although there were no spots, that should fix the problem along with a flush, clean, and conditioner. unfortunately, those parts weren't covered under my extended warranty.($406.62 in repairs) nothing was listed or mentioned about any other parts that needed to be replaced. 11/2005 - on my way to work, the transmission starts slipping again and went out on me. this time i'm being told i need a front pump, valve body, and torque converter ($2,900 in repairs). with 81,000+ miles on the car, and now out of warranty, i'm being told there is nothing they can do about it. *nm