Consumer Complaint Detail

EDDIE BAUER / ALPHA ELITE 22-755 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052073 Incident Date: Jul, 14 2005
Consumer's City: MOLINO Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Dorel Juvenile Group
Model Name: ALPHA ELITE 22-755 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:harness/crotch buckle
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a eddie bauer toddler car seat from toysrus store in my city back in 2004 and in middle of 2005 i went to get my toddler out it and the snap wouldn't come undone on the harness,the straps had broke and i wasn't able to get my child out of the car seat,i had to cut the harness system to get her out of the seat and i then called the phone number on the back of the seat and the girl i had talked to through the company that sold the eddie bauer toddler seats had sent me a replacement for the seat...i then replaced it with the one they sent me,the next day and a few days later, i went to get my child out of the seat once again and that broke, so i didn't call them,i just ended up having to spend a bit of money for another child seat..i don't like the eddie bauer child seat at all...i will never buy one that says eddie bauer again,for their price, i would like my money back on it, but i know that will not happen, i do still have the car seat and do not use it as to the defectives on it.. it is very unsafe and i would like everyone to know that eddie bauer makes a lot of products for people to purchase them and turn around that be a defective deal for the money its worth, my child will never hopefully have to experience that again...thank you. *jb