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NHTSA Complaint Number: 005052115 | Incident Date: Dec, 07 2005 |
Consumer's City: WHITE SALMON | Consumer's State: WA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: RAM 2500 | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1D7KU28D44J | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 06 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jun, 15 2004 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2004 dodge ram 2500 hemi stall w/loss of power steering and brakes. my truck was bought new from hood river dodge, oregon, and has been in for repair because of the engine dying right after accelerating from a stop with loss of power steering and braking. they have had it 9 times starting last april and it has happened 12 times. most of the time in the middle of an intersection and one on a narrow interstate bridge. there are numerous reports on the web of this happening all across the country with 2004 and some 2005 dodge ram trucks and some durangos equipped with the hemi engine. dealer has worked with daimler chrysler tech's and engineers to no avail. dealer says it is chrysler problem and they need to come up with fix. i have contacted the dodge consumer line, 800-992-1997, 9 times. they prompted me to send in card in " owner's rights under state lemon laws" booklet and i was called on 11/10/05 and told they received the card and would contact me in 7-10 days. i have not been called back so i called 800# again and they said it was in the hands of there zone office, [xxx] ext [xxx], where i left a message on 12/22/05. i have also filed 3 nhtsa safety complaints. when i asked the daimler rep named [xxx], id [xxx], on 12/22/05 to speak to a supervisor she told me that they did not talk to customers. when i became irate she put me on hold and a man named [xxx] came on and gave me the info about the zone office, what is daimler chrysler and the nhtsa waiting for people to be injured or killed before reacting? i have left messages twice at the zone office and they will not return my calls. *nm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |