| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005052138 | Incident Date: May, 31 2005 |
| Consumer's City: VOORHEES | Consumer's State: NJ |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: ION | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 07 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 3005 saturn ion coupe 3 5/31/05 with in the past 7 months,the car has been back to the dealership 5 times. the day after i picked up the vehicle, i noticed a thumping noise in the back. after bringing back to the dealership, i was told that the rear rotors needed to be replaced. this did not fix the noise. my second trip the dealership indicated that i needed new rear brake drums. because they were warped (future conversations with the sales manager indicated that this was completely normal, that if the car sits for a few weeks without being driven, the drums will warp, which leads me to think that saturn should re think the quality of parts they use.) since that time, i have brought the car in for a defective radio (which was replaced) a drivers window that wouldn't go down (motor replaced) and the cruise control not working (after 2 times, it was replaced). i finally was able to speak with the area manager last week after i called saturn customer service to log a complaint for the second time. he offered me free basic maintenance (oil changes, tire rotations) for 2 years. this was the first time that anyone at saturn had offered to do anything for my time/inconvenience. very poor customer service/satisfaction. *nm |
