Consumer Complaint Detail

FORD / MUSTANG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052185 Incident Date: May, 31 2005
Consumer's City: UKIAH Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP40684F Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Popping/ metallic sound similar to sound when crunching a soda can, a metallic popping sound from passenger floor board area. does it under various conditions, and once did it when just getting into vehicle before starting, seems to be load related and some sort of stress relief, body movement seems to cause it. was confirmed on test drive with a technician. they attempted to tighten front suspension parts (tourqued ??) tried a power steering/rack tsb with some sort of bracket on rack hoses..... no change, exact same noise, even though ford does not know what it is, they claim it is not safety related..... pop continues .... value of car considerable lessened due to noise ... so attempts to sell it are in vain... ford has nothing but excuses. *jb