Consumer Complaint Detail

OLDSMOBILE / INTRIGUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052260 Incident Date: Sep, 22 2005
Consumer's City: SHAWNEE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: INTRIGUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3WS52K4WF Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rack & pinion failure under normal driving conditions. on 9/23/05 i had to have firestone tire & service center replace the rack and pinion with a remanufactured one. old part is no longer available. a couple of months later, i became aware that oldsmobile had a recall for that same problem on over 750,000 of their 1998 oldsmobile intrigue's. i contacted oldsmobile toll free number regarding the recall. they checked my vin number and stated that my vin number was not under the recall. however, they could not tell me why only certain intrigue's were recalled and other's were not. however, i feel that if they are aware of this problem on their 1998 oldsmobile intrique's and issued a recall, it should cover all of the units affected. this cost over $700 to repair. it was a serious safety problem that could have led to steering failure causing an accident or fatality. oldsmobile recall manufacturer campaign # is 03062 nhtsa campaign id # is 03v527000. *jb