| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005052422 | Incident Date: Dec, 27 2005 |
| Consumer's City: GLENDALE HEIGHTS | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: SABLE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MEHM55S11G | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 10 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 15 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving on a busy toll way i heard some strange noises -- a loud banging and scraping or rubbing. in less than a minute, my right rear tire blew out. i pulled to the shoulder to change the tire. when i removed the tire, it had a groove cut into the inner sidewall with a puncture in the groove. i examined the wheel-well to determine the cause of the damage and saw a piece of the coil spring sticking out. i took the car directly to the dealer who informed me that the coil spring had broken and that both rear springs needed to be replaced. i asked what would cause that and he told me that usually it was due to corrosion. i remembered there had been a recall associated with the coil spring corrosion failure but the dealer informed me that the recall applied only to the front springs (though surely the front and rear springs would be made from the same metal). he further told me that he would not be able to get the ford parts for nearly a week but he could get 3rd-party parts immediately, though at a higher price. i could not afford to go a week without my car (and given that the ford parts had failed at five years with only 50000 miles, perhaps a new ford part wouldn't really be that much of a bargain) so i opted for the aftermarket springs. they replaced both springs with the aftermarket parts but afterwards the car did not handle correctly and continued to make loud percussive sounds when going over even modest road irregularities. i took the car back a few days later and the dealer informed me that both rear struts needed to be replaced, adding that they were probably damaged when the spring broke. after the new struts were installed the car seems to be mostly back to normal. the total for all repairs was around $1000, plus i spent another $120 on a new tire and $70 for car rental while waiting on repairs. i do not have any of the old parts available. *jb |
