Consumer Complaint Detail

KAWASAKI / ZX636C1 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052558 Incident Date: Oct, 09 2005
Consumer's City: YAKIMA Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Kawasaki Motors Corp., U.S.A.
Model Name: ZX636C1 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JKBZXJC175A Date added to File: May, 23 2021
Date Complaint Received: Jan, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Owning the 2005 ninja for about 4 months(5,000 miles) i experienced some very unusual shifting traits. shifting on its own. this is a manual shift transmission. the first was after turning a corner, in 2nd gear. after about 30-50 ft it down shifted into first. immediately decelerating. the same day was passing. i shifted 3rd into 2nd, attempted to pass(in oncoming lane) it shifted into neutral, then after a few seconds back into 2nd. both of these incidents could have very dangerous or even fatal. returned to dealer the very same day. logged it and said until they received and ok from the manufacturer, nothing they could do. several days pass, from a stop, once in 2nd any throttle results in a grinding, popping noise. the gear was jumping in and out. i shifted to 3rd, same thing, grinding. i returned to the dealer again, to let them know the problem had gotten worse and was also noticeable in another gear. they added to log. again while riding 2nd and 3rd produced the same results, grinding, clunking and no acceleration because of this. at this point i deemed the bike unsafe to ride and dropped it of at the dealer. i suggested that they ride it and tell me what they think. after they did the response was "that??s scary" they proceed to tear it apart and send parts to the manufacturer. after about 2 months i finally hear back from the dealer. they tell me that kawasaki will not warranty anything and that i??m responsible for the tear down and inspection. but at the same time suggest(kawasaki) that to prevent the problem i need to take the replacement gears to a custom race shop and have them custom machined to achieve a better mesh. if at any time this would have occurred during a corner, the rear tire would have locked up and sent me into oncoming traffic, the guardrail, or off the edge of the road. possibly leading to serious injury or even death. this is absolutely unacceptable. and i have a bike that??s not rideable and a warranty that is not being honored. *jb