| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005052763 | Incident Date: Nov, 20 2005 |
| Consumer's City: ROUND ROCK | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: DEVILLE | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 12 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 20 2005 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On november 21, 2005, i payed working man's auto in austin, tx two thousand dollars as down payment for an "as is" 1997 cadillac deville. upon getting the car i informed the salesman of a "service engine soon" light that was on the dashboard. he informed me that it "just needed to be reset". due to my lack of knowledge regarding vehicles i took him at his word. when the took the vehicle to get inspected, it wouldnt pass inspection due to this "service engine soon" light. the manager and salesman asked if i would be willing to go there other site in north austin to get the cars computer reset. i agreed, and on my way the car overheated and broke down. the owner came and replaced the coolant in the car and asked "what would you like us to do?" i asked for a loaner vehicle until the car was repaired. he informed me that he couldnt do that due to "insurance reasons." he told me to go by there location friday and i did. the mechanic claimed to had fixed the problem even though i asked him if with the light being on still, was it okay, and he said yes. he asked if i could come back the following monday to have the computer reset. again i agreed and again on the way home the car overheated and broke down again. they came to get the car to be repaired on november 28 of 2005. with constant phone calls, requests, missed hours of work, stress, not being able to register for school, i hadnt recieved any information from them as to when my car would be repaired. the owner refuses to give me my down payment back, he refuses to place me in another vehicle, and refuses to discuss the matter with me. *nm |
