Consumer Complaint Detail

CHRYSLER / PT CRUISER / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052884 Incident Date: Dec, 25 2005
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PT CRUISER Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3C8FY78G15T Date added to File: May, 23 2021
Date Complaint Received: Jan, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving in city i noticed a knocking in the engine. i pulled over and saw oil pouring out of front of engine. i shut engine off. at no time did oil pressure warning light come on. called aaa and had car towed to nearest chrysler dealer. dealer diagnosed problem as blown camshaft seal. replaced seal but when running engine still made knocking sounds. waited for engine specialist to come back from vacation. he said engine needed to be replaced and he would contact chrysler. chrysler insisted engine be torn down to identify source of problem. problem was crankshaft thrust bearing broken in half allowing crankshaft to move laterally forcing out crankshaft seal, hence all the oil, and more extensive damage to other engine components. i requested a "crated" engine be installed. dealer said none available. at present waiting for delivery of cylinder head. car has been in the shop 20 days. mileage at time of incident: 3,541 miles. fortunately this failure did not occur at highway speeds where the result could have been much worse. *jb