Consumer Complaint Detail

FORD / FREESTAR / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052931 Incident Date: Dec, 26 2005
Consumer's City: EDGEWATER Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA51645B Date added to File: May, 23 2021
Date Complaint Received: Jan, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 03 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a 2005 ford freestar used with 25000 miles on it. three weeks later the gas cap light came on a day after that the check engine light came on, when the van was looked at the charcoal canister was cracked in the front. i was told something hit it and it was not under warranty. he showed it to me and other than the hole in the front there was no sign of any damage not a scratch. i called ford and they told me they would not do any thing to help. my point to them was if something can hit the canister and crack it but not even scratch the paint on the underside of the van than it must be in a bad place. i can not replace it every three weeks at $500 a time. the old part will be available when i can replace the old one i do have pictures of it in place. *jb