Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005052954 Incident Date: Aug, 09 2005
Consumer's City: NAMPA Consumer's State: ID
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44R91R Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) events leading up to failure: each time this has occurred after or during a summer vacation trip that included 700+ miles. use of the ac usually continues on low fan speeds (1 or 2). 2) failure and consequences: first failure would be the power windows would begin not to work. second a relay fuse would go bad. then the switch that controls the fan speeds would short out only allowing for high fan speed only. 3)have not be able to fix the switches due to dealer charging high rates just to look for the electrical failure with no guarantee they would be able to find the fault and still wanting $70+/hour before any repair work is started. we have owned a 1996 caravan and 2001 gr caravan and this problem has happened on both vehicles. *jb