Consumer Complaint Detail

GMC / ENVOY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005053029 Incident Date: Jan, 16 2005
Consumer's City: PLAINWELL Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:tailgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDT13S622 Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated the electronic mirrors re-adjust without warning. the mirrors should maintain the last setting, but require re-adjustment every time the vehicle is driven. occasionally the mirrors re-adjust while driving making it difficult to change lanes. the vehicle was taken to a service dealer twice for repairs. the dealer replaced the mirrors and made adjustments to the electrical unit. the problem was only alleviated temporarily by the repairs and the mirrors began malfunctioning again a year ago. *nm... the mirrors will self adjust the settings. while driving the contact looked in the mirrors to change lanes and they were out of adjustment. had to constantly adjust the mirrors prior to changing lanes. also, when shutting the vehicle off, and restarted it, had to adjust the mirrors. the mirrors will not hold the set adjustment. in addition, the tailgate could only be opened with the remote, there was no other way to open the tailgate. in a situation where the contact's only exit from the vehicle was from the inside, could not open manually from the inside. *ak