Consumer Complaint Detail

LINCOLN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005053140 Incident Date: Nov, 10 2005
Consumer's City: GILBERT Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87A11Y Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The lincoln ls was purchased july 1, 2001. first incident happened in sept. 2005. we were traveling back from colorado when we noticed that the car was floating. we made it back to arizona and took the car to our service company. they found that the under-torque condition loosened the lower ball joint lock nut. they tightened and repaired. at that time we extensive wear on our new front tires that had less than 12000 miles on them. on nov. 11, 2005 i was driving, the lower left ball joint completely severed from the car making the wheel turned to a horizontal position (sideways) denting the left fender and the car dragged to a stop. we then found out that there had been a recall on the this particular model produced at the wixom assembly plant because of the problems i listed. we have a total bill of $1,421.69 to fix this problem, also the purchase of two tires with less than 12000 miles. the damage to the tires was caused by the floating and the lack of steering control. we, however, did not get a recall letter because the window for recalls had closed, but the problems we experienced are identical to the recall letter. we have contacted the lincoln and they say that there is nothing they can do at their level and they suggested we contact you and the ford motor compny which i did. all to no avail. *jb