Consumer Complaint Detail

FORD / F SUPER DUTY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005053421 Incident Date: Nov, 30 2005
Consumer's City: READING Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SUPER DUTY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTNW21FX2E Date added to File: May, 23 2021
Date Complaint Received: Jan, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 04 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is a problem with f series diesel trucks. i have the 7.3 liter engine which is in many trucks. the failure occurs without warning. the engine simply stops. usually,in my truck, it "restarts" by itself. if it does, the vehicle bucks. when it does not "restart", the engine is now off and i have to shift into neutral and crank the engine. in the meantime, i have no power steering and no power brakes. this is very dangerous in a crew cab, four wheel drive, diesel pick up truck. the last failure, some time in december, was at 30 miles per hour as i was about to enter i95 in biddeford, me. i crossed over the highway westbound on the entrance ramp and the truck died just as i hit the curve which rotates you 270 degrees to enter the southbound lane. i had all i could do to crank the wheel over and make the sharp turn. this problem is due to the cps or cam position sensor. it is a common problem. just look in www.dieselstop.com at the forums. drivers are carrying spares in the glove box!!! i am lucky that my problem is intermittent. for some folks, the truck dies and never restarts. my truck exhibits the problem every few weeks. this is a serious safety problem and needs to be addressed. the financial issues are also an unfair burden on the customer but the safety aspect of losing power at a critical moment is much worse. *nm