Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005053498 Incident Date: Jan, 11 2005
Consumer's City: TORRANCE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP64L82R Date added to File: May, 23 2021
Date Complaint Received: Jan, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Recall #d37 upper power steering hose replaced @ 17,590 miles. then on jan. 2005 power steering vibrating, power steering oil low oil leak ( 18,211 miles) nov. 2005 oil leak again don kott added oil ---jan. 19,2006 took it to don kott again and was told the rack and pinion seal is leaking oil. since my warranty was over at oct 2005 but my mileage is only 25,000 miles. the estimate repair cost will be $1,100 dollars. i feel that this should not happen at 25,000 miles and it was an defective parts. i wish the daimler chrysler will recall this part because the mechanic told me that lots of the mini-van rack and pinion has failed, there were three mini-van at the dealer for similar problem at this date. i appreciate your prompt investigation on this matter. thank you james segawa 1-20-2006. *nm