Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005053537 Incident Date: Mar, 29 2005
Consumer's City: LEBANON Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44G11R Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Faulty brake rotors. warped rotors due to poor design. dealership said that rotors were poor design and no cooling vents on rotors it's self. van was making squeaking noises and pulsating feeling when brake was applied. took van to mechanic to look at rotors. mechanic said he didn't see any problem so he cut all four rotors and said brakes were fine. van worked fine for about two weeks. then the squeaking and pulsating started up again. i then changed all four rotors and brake pads. worked fine for about two months and then the problem started again in the month of december. i have owned the van for less than one year and i would like to know if there is a solution to this problem. also compensation for parts. this is my only vehicle and i transport my three kids and wife. my main concern is their safety do to this problem. in january i checked the brakes again and found that the rear left rotor was warped and found a chunk of the original rotor had broken off. i replaced it and saved it. i would like to know what can be done about this. two mechanics have looked at the problem and they keep informing me that the rotor are a poor design from the manufacturer. *jb