Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005053676 | Incident Date: Dec, 12 2005 |
| Consumer's City: SEYMOUR | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMA23B2YP | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 22 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 17 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased a used car from dan perkins chevrolet, in milford, ct on march, 18, 2004.i was advised by the salesman, john almeida, that the car came in as a trade from a girl who bought cars from him all the time at dan perkins. upon further investigation i found the car was purchased brand new from a couple in massachusetts and that dan perkins purchased it at an auction. when i picked the car up and drove it home the engine light was on/the lighter did not work/the tires were bald, and the 6 disc cd changer was not in the car. when i contacted the salesperson, john almeida, and the used car manager, they stated they fixed everything, but that they were not responsible for the cd changer, i wrote a letter to dan perkins himself, and he gave me a new one because it was advertised with the cd changer. when my oil light came on i brought it to curran volkswagen in stratford, ct. they advised me to get a copy of my contract from dan perkins and any other paperwork from dan perkins. i contacted the salesman, john almeida and his manager told me that there was no way i was getting a copy of anything. they do not keep copies of contracts from their customers. he also yelled in the background that curran vw was trying to pass the buck and that i was out of luck!!!the car is now sitting in my driveway with no engine!i am making car payments on a car that does not work, on a car that i have had less than 2 years!i contacted curran vw because vw extended the warranty for the engine to 8 years, i only found this out because i did my own research online. vw of america denied my claim because one of my mechanics, who does not have a computer, handwrote receipts for the oil changes.curran volkswagen gave me an estimate of $12,074.60. the kelly blue book value is $8,000!!!!!vw of america advises their consumers to have oil changed every 5,000 miles or every 6 months. i had mine changed every 3,000 miles.dan perkins showed me no vehicle history reports. *ak |