Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005053692 Incident Date: Nov, 16 2005
Consumer's City: CHADDS FORD Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2WP12K42F Date added to File: May, 23 2021
Date Complaint Received: Jan, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is an update to complaint 10107847. please include the following information with the previous summary. in addition to the parts previously mentioned, at approximately 84,000 miles, the front struts and their associated mounts required replacement due to excessive wear. indications were first noticed from a light tapping from the strut mount on passenger side, followed by the drivers side. removal and inspection of the struts and mounts revealed that the strut mounts had literally melted around the metal top bushing at the point of attachment of the vulcanized rubber. although it deformed and separated from the rubber, the mount provisions retained the parts sufficiently enough to prevent inadvertent release or other abnomalies except for the tapping sound it made. the strut assemblies lost their dampening on the upstroke side and were weak on the down or compression side (typical strut). *jb