Consumer Complaint Detail

LEXUS / RX330 / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005054964 Incident Date: Oct, 25 2005
Consumer's City: BREA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX330 Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JTJHA31U540 Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving the 2004 lexus rx330 on the freeway, trying to avoid a car on my left lane that suddenly swerved to my driver side. to avoid being hit, i steered slightly to the right. however, due to the speed, the car went over to the right lane and when trying to turn the steering back to the left, the car skid and lost control. skidded across two lanes to the right, hit a truck trailer, trailer over turned, my lexus then got bounced back, rolled over across 5-6 lanes on the freeway, landed on the passenger side by the divider, driver was knocked out after impact when the suv started rolling over. got a concussion on the left side of the head. car was totaled. my complained is that none of the air bags in the vehicle was deployed at all. wrote a registered letter to the manager of the lexus dealer where the car was purchased two years ago but never got a reply either. with such extensive damage and several impact during the accidents, if the air bags were deployed, the concussion could have been avoided plus the numerous cut from the flying glass when all the windows and windscreen were shattered. *nm