Consumer Complaint Detail

CADILLAC / CTS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005055105 Incident Date: Dec, 26 2005
Consumer's City: MASSILLON Consumer's State: OH
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: CTS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 cadillac cts-v. after owning the vehicle for a few months, with approximately 6,000 miles on the car, i began to experience an extreme whining noise from the rear-end of the car. i took the car to the dealership and they said the noise was normal for my vehicle. i continued driving the vehicle and about 5 weeks ago i took my car in for excessive noise coming from the rear of my car. the dealership found that the rear differential unit had excessive play and needed to be replaced under warranty. this concerned me so i did some research. my research found that many, many cts-v owners are having the exact same problem and that my problem was in no way isolated. i also found that the differential unit used in the cts-v is underrated and is not designed to handle the power produced by the engine from the factory. i am concerned that a failure in the near future will cause serious injury to someone if no action is taken. *jb