Consumer Complaint Detail

CADILLAC / SRX / 2005

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005055199 Incident Date: Mar, 27 2005
Consumer's City: GARLAND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:stabilizer bar
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1GYEE637950 Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We were traveling down a three lane highway in our 2005 cadillac srx which weigh approx 4,302 lbs. when we were struck on the drivers side by a 2002 honda accord, which weigh approx 3,300 lbs. this vehicle immediately started flipping it flipped over 6 times before it stopped. the drivers seat broke and flipped over to the back of the car, no air bags came out except for the left curtain. the top and sunroof was crashed in and we had to be cut out of the car. both passengers had on seat belts and the driver suffered bodily and head damage. questions were asked to general motors (1) how did a small honda hit this suv weighing 1,000 lbs more get puched to the curb across two lanes and flip 6 times. the only way it stopped flipping it hit a pole. (2) this vehicle has a (new) magnetic ride control, the fastest reacting suspension system in the world. cadillac srx is the first and only one to offer the mrc. it is our expectations, with its fastest reacting suspension on each wheel reacting independendently could not respond proper once impacted. (3). the suspension system, i strongly feel impacted the suv to flip so many times. this vehicle dampers needed to be checked on each wheel. even g.m. stated that "energized magnetic field within the fluid aligns particles, creating resistance to movement and increased damping. when, uncharged, the particles float freely, creating less resistance." (4). the vehicle stability enhancement system, which suppose to respond by engaging the brake system and drive train. it also suppose to monitor the wheel speed and steering wheel angle. this system should be investigated. (5). the new gyro-chip sensor, did this vehicle have this? the gyro-chip sensor, is to help keep all four wheels firmly planted to the road. we suggested that g.m. call back these vehicles and go out and investigate our vehicle. to this date no one from general motors have contacted me. *jb