Consumer Complaint Detail

MERCURY / SABLE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005055235 Incident Date: Dec, 29 2005
Consumer's City: HARVEYS LAKE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEHM55S81A Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 27 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While eating breakfast, my wife heard a metal popping sound outside near our 2001 mercury sable. when she went out to investigate, she found a piece of the rear right coil spring. this happened minutes before she was to leave with our children. i contacted ford and the dealer and was left to pay for the towing and repairs $80 & $303.99 for a total of $383.99. this is the second time this has happened. the first being a front coil spring and tire which was blown out then subsequently replaced by ford on a recall. i find it disturbing that the springs with the same faulty metal were allowed to remain on the rear suspension and not replaced. twice my family has averted disaster connected with these coil springs. when is ford going to do the right thing and replace all these faulty springs? maybe after enough people are injured or die! *jb