Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005055362 Incident Date: Nov, 21 2005
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1B4HS58N52F Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving on the freeway at 55 mph, 6 car lengths behind a vehicle. the vehicle in front of me stopped abruptly (a disable vehicle was in the lane) and when i slammed on the brakes, the vehicle kept rolling as if no brakes were applied. my foot went all the way to the floor. there were no vibrations from the abs as well as no lowering of the front end, typical from braking. i ended up colliding into the vehicle at about 30 mph and the air bags did not deploy. i had previously complained several times to my dealer that the brakes were faulty in a panic situation. i complained shortly after purchasing the vehicle and up until a year ago. in all instances, i was advised that there was nothing wrong with my brakes as no code was detected. *nm