Consumer Complaint Detail

NEOPLAN / AN440L / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005056415 Incident Date: Dec, 19 2005
Consumer's City: ASPEN Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: NEOPLAN USA CORPORATION
Model Name: AN440L Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:antilock
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1N9TA39A02L Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rfta believes the fire on unit #326 was a result of an improper brake release tied to the wabco atc system. the heat generated from the brakes resulted in a tire fire that engulfed the rear of the coach. it appears that the problem may be tied to sub-zero temperatures and bus washing and its effect on the wabco automatic traction control (atc) system. there have been very similar problems reported on other buses equipped with the wabco system. there seems to be a tendency for the abs or atc valve exhaust port to freeze up during extremely cold weather conditions. during an abs or an atc event, air is not allowed to escape in a normal manner resulting is dragging brakes. in september of 2002 rfta received fsrp from neoplan to address slow release times of brakes on napoleon articulated buses equipped with multi-relay and atc valves. those modifications were done by rfta. george fisher, a service technician with wabco contacted me about the problem with these units. i explained to him how we thought that we isolated the problem to the exhaust muffler on the atc valve. i reviewed the fsrp him. according to george, wabco had used that design several years ago, but discontinued it because of the very problem rfta was experiencing. wabco determined with that design that the check valve would sometimes stick and cause a non- release that could occur with a atc event or a service brake application. wabcos position is that neoplans fsrp was the cause of the non-release that rfta believes led to the fire. rfta has been able to duplicate the malfunction and has test data that fully supports this theory. *jb