Consumer Complaint Detail

BUICK / REGAL / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005056528 Incident Date: Dec, 13 2005
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WB52K3X1 Date added to File: May, 23 2021
Date Complaint Received: Feb, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 06 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the owner of a 1999 buick regal ls. i have 70,000 miles on my car. in december i noticed problems making sharp turn to the right. i would be backing out of drive ways or making 3-point turns and i would hear and feet a clink like something it stuck and then pushes through with pressure. on february 3, 2006 i drove my car as usual and there was a very strong resistance to turn to the left. the steering wheel would not make left turns without lots of force and stepping off the brake. i lose power steering assist only making left turns, the right turn is just fine. i would hear a pop when i would force the turn. i had the problem checked out right away and was said to be a steering rack and pinion problem. i did some research and found out that my same model was recalled for the exact problem in 96' 97' and 98 models, but not the 1999. i contacted gm for them to take responsibility and pay for this, but they will not!!! i was forced to take it to a gm dealership in tampa, fl to get this fixed, as the car was unable and not safe to drive at all. they installed a new rack and pinion and a tie rod, costing $1,000.00 for the total work. i am upset with the fact gm is not taking responsibility for this problem when the same car 3 years before had the exact problem and i have found many many people with the same problem and the same year and model as my car and they had to pay for it themselves as well. i have a one year or 12,000 warranty on the rack and pinion and tie road. i had the work done on friday, feburary 10, 2006. *jb