Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005056614 | Incident Date: Apr, 02 2005 |
| Consumer's City: | Consumer's State: NC |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWSR61J74W | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 19 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 22 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Daily commute is approximately 125 miles round trip 100+ miles expressway travel at cruise speed. clutch failed at 20,802 miles. replaced under warranty. when car was picked up after repair, notified dealer clutch felt strange. was advised that it needed breaking in, being a veterinarian not a mechanic i accepted the statement as factual. at 44,226 or 22,324 additional miles of same travel conditions clutch failed again. repaired this time at a cost of $1167.85. my father arranged to pick the car up after repair and notified service manager that the clutch was not functioning properly. he was advised that clutch needed "breaking in" however having a 2001 jetta tdi and being experience in such matters he questioned the explanation . the shop foreman was called and agreed that it was not functioning properly. the car was taken back for further examination and it was determined that the clutch slave cylinder was failing internally, had fluid on both sides of the piston. cylinder was replaced and clutch functions correctly. i think it likely that the failing cylinder contributed to both failures and the second should have been covered under the vehicle warranty as was the first. additionally i believe volkswagen has a problem with the adequacy of the current clutch when used in the tdi diesel application. this is supported by the experience of other owners as indicated on the website www.fredstdipage.com thank you. *nm |