Consumer Complaint Detail

FORD / EXPLORER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005057106 Incident Date: Dec, 25 2005
Consumer's City: NIAGARA FALLS Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU70E41U Date added to File: May, 23 2021
Date Complaint Received: Feb, 22 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated since ownership, the lower ball joints have been replaced three times. the vehicle was purchased at 44,159 miles and has been driven 22,530 miles since purchase. the breakdown on the repairs are; on 12/13/03 at 28,676 miles both lower ball joints were replaced, on 08/05/04 at 35,260 miles-the left lower ball joint and spindle arm were replaced, this was only 6,584 miles since the previous ball joint replacement, and on 12/26/05 at 44,159 miles-both lower ball joints and the right upper control arm were replaced at only 9,331 miles from previous replacement. the contact expressed concerns regarding the continuous repairs to the service manager at the dealership who determined the niagara falls area has the highest rate of failure for ball joints in the country. there were no additional explanations for the extreme rate of failure. most of the miles on the truck are thruway miles. this vehicle has never been in an accident or driven in a manner to cause or aggravate this type of problem.