Consumer Complaint Detail

VOLVO / XC70 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005057975 Incident Date: Nov, 15 2005
Consumer's City: NEWCASTLE Consumer's State: ME
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: XC70 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:transfer case (4-wheel drive)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While backing up and stopping, i heard a "thunk" from under the car. proceeding, there was a new noise, which i checked out. the right angle drive no longer powered the rear wheels, and i was advised to replace it, at a cost of about $1,300. when the garage took the old drive off, they found that the splined shaft between the right angle drive and the transmission was stripped of its splines, and the mating part on the transmission was likewise stripped. verdict: needs new transmission, too. i got a volvo rebuilt transmission and right angle drive, total cost $6,100. the volvo dealer indicated that this problem was not an isolated problem. because the car had 90,000 miles, it was out of warranty. volvo and the dealer refused to help at all-tough luck! it is definitely a design and manufacturing problem. volvo acted as if any problem out of warranty was mine. i feel that a recurring problem like this, with such a huge cost, should be covered, out of concern for volvo's and ford's reputation, and the resale market for people considering buying new volvos. *jb