Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005058333 Incident Date: Mar, 05 2005
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4G268S2XC Date added to File: May, 23 2021
Date Complaint Received: Mar, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle has the exact same problem as another vehicle manufactured by the same company (daimler chrysler), that vehicle is a 2002 dodge ram, the nhtsa campaign id number is 03v078000. on my vehicle the connection for the blower motor controller is undersized, with heat from the electrical current the connector loosens and causes the blower motor to cut out, it also causes melting to the blower motor controller itself and the electrical connections. for the mentioned recall daimler chrysler installs a wiring harness overlay, the solution to my problem is the same, they make a wiring harness overlay, the problem however is that the heat from the electrical current damages the blower motor controllers housing and electrical connections, which means that this part needs to be replaced as well in order to correct the problem. the consequences to this failure is that the blower motor becomes inoperable and during times when the defrost is necessary such as cold weather, the blower motor can cut out and reduce visibility. if you read my complaint you'll see it's the exact same problem as the recall i've mentioned. i have researched and investigated this situation thoroughly and am sure it's the same. i only found out about the other recall because i was explaining the problem to my brother who owns a 2002 dodge ram and he told me it sounded exactly the same as his problem that was a recall, so you can see that it clearly is the same problem. *nm