Consumer Complaint Detail

FORD / EXCURSION / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005058635 Incident Date: Nov, 04 2005
Consumer's City: ELKTON Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU43F41E Date added to File: May, 23 2021
Date Complaint Received: Mar, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 ford excursion with 7.3l power stroke and automatic transmission. on 11/06/2005 the engine died without warning with my wife driving along a remote country road along a river. the immediate loss of power brakes and power steering resulted in a partial loss of control that caused the truck to leave the pavement and nearly plunge into the river. the check engine light came on. the truck restarted, but there was a profound loss of power rendering it undriveable. the truck was towed 45 miles to the nearest ford dealer where a sensor was replaced and we were charged $1000 for a tune-up. the service manager told us that we should use unleaded gasoline to augment the octane in the diesel fuel to prevent a future failure. on 3/9/2006, after just 3000 miles, the truck stalled and the check engine light came on again, this time while towing a loaded horse trailer and with my 4 year old twins in the vehicle. again, power steering and power brakes were lost and the truck became extremely difficult to control. i halted the vehicle before it went fully over the edge of the road and into the river. had my wife been driving it is unlikely we would have survived. *nm