Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005059162 Incident Date: Nov, 04 2005
Consumer's City: AUBURN Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:upper arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA63B9WE Date added to File: May, 23 2021
Date Complaint Received: Mar, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 19 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had a creaking sound in the front end of my 1998 vw passat 1.8t. took it in to the dealer and was told the left front upper control arm tie rods were bad (and dangerous) and had to be replaced at my cost. did this and 6 weeks later the upper control arm on the right front side failed while driving and caused me to have an accident. dealer "fixed" this problem at no charge and now 4 months later the same sound is back and now the dealer tells me that the majority of the front suspension must be replaced and expects me to pay for it. *jb