| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005059891 | Incident Date: Dec, 02 2005 |
| Consumer's City: PHILADELPHIA | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: VOYAGER | Model Year: 1999 |
| Vehicle Involved in a Crash: Yes | Component's Description: Steering:linkages:tie rod assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2P4GP44G5XR | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 19 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Mar, 24 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 12/03/2005, my 1999 plymouth grand voyager mini van's tie rods failed and my wheels went wall-eyed. my car slid into an unoccupied parked vehicle causing damage to both vehicles. my son-in-law looked under the vehicle and told me that my tie rods broke. i was driving at 25 miles per hour. the repairs were: replaced right front axle, lower control arm and power steering rack, alighment and collision and body work. this accident cost $2809.33 plus my $500.00 deductible. my car was still under warranty but because my car slid into another vehicle chrysler wouldn't honor my warranty. my vehicle was 5 year old. i believe that tie rods should not fail for that short a time. the vehicle had less than 49,000 miles on it. i called daimler chrysler to complain about a possible defect. my friend in new jersey informed me that his 2000 dodge dorango was recalled for defective tie rods. chrysler stopped manufacturing my vehicle around the same year. i talked to an employee of chrysler, matt, special investigations. he told me that there was no recall on my vehicle and that i should contact my insurance company because they have full subjugation rights to try to recover the cost of repairs along with my deductible. i did that on january 18, 2006. i wrote to ms. elizabeth beach & ms. jennifer jones of aaa mid-atlantic insurance group. i got no satisfaction from chrysler or from my own insurance company. my insurance company didn't write back to say whether or not they will investigate the matter. my insurance rates will probably go up because of this defect. if i were on a highway doing 55 miles an hour and the car tie rods failed at that time i would have more than likely been injured or killed along with my family members and maybe my grandchildren would have been in the vehicle with us. i'm angry and don't want anyone else to experience this problem because of a manufacturer's defect that they are not willing to admit to. *nm |
