Consumer Complaint Detail

MERCURY / COUGAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005060287 Incident Date: Aug, 23 2005
Consumer's City: ALTAMONTE SPRINGS Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM62WXVH Date added to File: May, 23 2021
Date Complaint Received: Mar, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 12 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1 .heavy loss of coolant,spraying all over engine area continuously and would not maintain proper levels. 2. car overheating and risk of burning up the engine. 3. replaced "plastic" manifold,coolant,thermostat and gasket. this manifold was a class action lawsuit against ford motor company that i contacted after the incident and was told my vin did not fall into the category. i now looked it up and it certainly does. the outcome of the lawsuit had dates involved and my incident happened seven months after the judges decision of seven years after the warranty. after calling ford and speaking with 3 "customer service" people their script was the legal decision and they (ford) was not going to do a thing for me. how many people are out there that had this happen and have no idea of this "plastic manifold" that should have never been in the car and paid good money for something that ford caused and now will not stand by their product. *jb