Consumer Complaint Detail

WORKHORSE / W24 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005060485 Incident Date: Aug, 17 2005
Consumer's City: WILMOT Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: WORKHORSE CUSTOM CHASSIS
Model Name: W24 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Parking brake
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5B4LP37J1Y3 Date added to File: May, 23 2021
Date Complaint Received: Mar, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon purchasing our motor home and putting on about 17000 miles we experienced a major brake problem with our vehicle. the parking brake and or park shift lever witch both activate the brake around the drive shaft activated as we were traveling on a two lane road. this caused the vehicle to stop with the brakes activated and no way to disconnect or free the vehicle to move it. luckily being 10 miles from home we were able to return home and pursue repairs. after talking to workhorse, the manufacture of the chassis ,they said to have it fixed and send them a letter explaining the repairs and costs in witch we did along with the paid repair bill. the problem was explained to me be the service department of a workhorse dealer as follows: a pressure switch leaked and the resevoir became low witch activated the brake system. in turn this caused the brake shoes to be worn thin and had to be replaced as well as the transmission tail shaft seal and switch pump and valve assembly. this was a very costly and dangerous situation. after contacting workhorse again they stated the vehicle was out of warranty and they would not do anything for us. this problem stems from a bad switch and is recognized as a well known problem on this chassis. we were able to return home safely and make repairs but this is definitely a safety problem! *jb