| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005061239 | Incident Date: Jul, 25 2005 |
| Consumer's City: MONROE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FALP52UXVG | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 30 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 08 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: i am the owner of a 1997 ford taurus. i was in clarendon hills, il from july 22nd until july 31st. on july 26th i spent the day driving my car. after i parked my car at the hotel it was an hour later when i heard a loud pop and then a hissing noise. the next day i went down to my car. it was at that time i noticed my car was sunk down. i went to change what i thought was a flat tire and after further investigation i realized something was stuck into the side of it. the coil spring surrounding the strut broke and punctured the tire making it go flat instantly. i spoke to two people that morning that were standing outside and witnessed it the night before. there was no cause for this to happen. it was not being driven. my concern in this matter is that it could have caused serious injury. what if i had driven another hour? i fear it would have caused me to veer off into oncoming traffic. my tire went flat instantly and it would have caused serious injury and possible death. i spent the whole morning calling repair shops. i first became very concerned about this when i called the first repairman and he knew exactly the problem i had. he said he fixes this problem on ford taurus' between two or three times a month. after this i proceeded to call a ford dealership expecting a recall. the gentleman knew nothing of this problem on the ford taurus. i did some research and found out that there have been problems on older and newer models of the taurus with this same problem. my sister and her husband own a 2001 ford taurus and they had a recall on their car for this problem. all that was done was put a shield around the coil spring so that when it does break it does not puncture the tire. ford is aware of the problem. why would they not have a recall and just replace it? i was finally able to get the problem fixed. this incident cost me $700. i do have the old coil spring that broke. i do feel that ford should compensate me. thank you for your help. *nm |
