Consumer Complaint Detail

SUBARU / OUTBACK / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005062976 Incident Date: Oct, 31 2005
Consumer's City: PRAIRIE VILLAGE Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH675827 Date added to File: May, 23 2021
Date Complaint Received: Apr, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 subaru outback (not sure which engine) - noticed coolant smell around november 2005; was told by the dealer that the head gasket was leaking - they could either add a gasket "conditioner"'' treatment" - or i could go with the replacement gasket for ~$3000 or so. this was not long after my 60k service, wherein nothing had been found wrong. i also noted fuel smells, which they noted might require new fuel line and fuel rail(?) to the tune of another ~$650 or so. i asked about recalls, and they hemmed and hawed - they finally told me that there was a recall on earlier series engines, but that mine was outside the recall group. i've since found hundreds, maybe thousands of similar complaints by owners of late-model subarus. some get the replacement, but the car never runs the same afterwards. many only get a replacement out of subaru after going to the district or even national level at subaru of america. *jb