Consumer Complaint Detail

MAZDA / MPV / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005063069 Incident Date: Dec, 17 2005
Consumer's City: SHERIDAN Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MPV Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM3LW28J020 Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission failure: if you read other complaints about the mpv you will see many problems w/ shifting in the transmission. i had the same problems and was told the same story by the dealer; that the software needed upgrade, change the trans-fluid. at 55,000 miles my transmission died while i was going 75 mph on a freeway. i was nearly hit by a semi trying to pull my car off the road. i was 5,000 miles and 3 months past the warranty of the vehicle. mazda did negotiate w/ me to replace the transmission at a reduced cost because i had repair history with a mazda dealer. the cost went from 3,500 dollars (i did receive 3 quotes from different companies) to 600 dollars. like many of you i purchased this vehicle because of the consumer report ratings. i am very disappointed in this vehicle and no longer trust it. by the way i have not had the rotten egg problem that i have read in many past complaints.