Consumer Complaint Detail

PONTIAC / PONTIAC / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005063848 Incident Date: Jul, 19 2005
Consumer's City: ONEONTA Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: PONTIAC Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GMDX03E93D Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 03 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Number 2 above - our pontiac montana 2003 van has the automatic door opener on the passenger side of the car. the door slides back into place when the button is pushed. it is suppose to go back to an open position when the door touches a person or an object. our concern is it takes all of my body weight for this door to go back. so if or when a child might get his arm or even head in between the frame and the door closing if he were starting to get out of the van it could cause serious injury since the door would not just go back as it should. our grandson did get his fingers/hand caught in it and the button had to be pushed to release him. the manufacturer says this is normal. it is not when the chrysler vans which my niece owns has the same type set up and when you just touch her door as it's closing it goes right back open. we really are concerned with the physical damage this could cause a child. i was trying to demonstrate to some friends when we first got the van how the door would go back not knowing it would take a lot of pressure on the door for it to go back and it bruised my arm. the way this door works now we will never buy another montana unless this feature is corrected. we would definitely go to a chrysler van next. theirs is much safer. we have 8 grandchildren and this is a major concern everytime they go with us in the car. *nm