Consumer Complaint Detail
FIRESTONE / STEELTEX RADIAL TIRE / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005064053 | Incident Date: Dec, 11 2005 |
| Consumer's City: PEMBROKE PINES | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
| Model Name: STEELTEX RADIAL TIRE | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:sidewall |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCHK23U62F | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 30 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 25 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased new, a 2002 chevrolet 2500 hd crew cab 4x4 from ed morse sawgrass chevrolet. in 2004, after noticing signs of cracking on the sidewalls and area where the sidewall meets the treads on all four tires, i brought the truck to maroone chevrolet service center for inspection. i explained that i was concerned that the tires, having approximately 24,000 miles on them, should not be cracking that it might be dangerous. the supervisor inspected them and told me that it was normal and i had nothing to worry about. i asked for something in writing and he refused to give me anything. as a result, in december 2005, while returning from vacation with my family, without warning there was a sudden loud noise followed by a severe vibration and difficulty in handling. i immediately pulled off the road. upon inspection i found that the entire tread was missing from the right rear tire (firestone steeltex a/t). luckily at that time the tire still held pressure. had i not immediately pulled over, the tire could have blown out and the results could have been devastating. upon further inspection when i arrived home, when the tread separated from the tire it damaged the support bars in the wheel well and folded up the fender behind the tire. as the other three tires look the same, i am concerned for my family's safety and am not driving the vehicle until i have replaced all tires. i have written to the dealership and consumer affairs and have not gotten a response from either. *jb |