Consumer Complaint Detail

FORD / TAURUS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005064159 Incident Date: May, 05 2005
Consumer's City: BERGENFIELD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53S5XG Date added to File: May, 23 2021
Date Complaint Received: May, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 11 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 ford taurus. my car was recalled in december of 2004 for the coil springs to have a cover placed on them to prevent corrosion and breakage. i had the recall done and shortly afterwards started noticing a loud clunk and bang from the right front while performing a turn. i brought the car back to the ford dealer who performed the recall and had them check the front coil springs. they claimed they are okay. a year has passed and the noise has progressively gotten worse. based on the ford dealer telling me that the coil spring is okay, i decided to purchase four new struts in hopes of rectifying the loud clunk. the noise is still there even after replacing the struts. they cost me $650.00. now i feel i may have wasted that money. i visited a ford taurus forum on the internet and found out that quite a few people are experiencing the same problem. this is a serious issue especially if the spring fails on a highway. *nm