Consumer Complaint Detail

SUZUKI / LS650P / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005064281 Incident Date: Mar, 03 2005
Consumer's City: REDWOOD CITY Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Suzuki Motor USA, LLC
Model Name: LS650P Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS1NP41AX52 Date added to File: May, 23 2021
Date Complaint Received: May, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 1 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: "(1)events leading up to the failure" a slight knocking in the engine. it sounded like the valves not being adjusted. i took the bike into the dealership and they adjusted the valves "(2)failure ands its consequences". the knocking continued after the valve adjustment. the service manager said that it was piston knock. he put a over a half a gallon of oil into the engine. the crankcase only holds 2.4 quarts with filter change, 1.9 quarts with out a change of the filter. the manager stated that there was nothing i could do except put in oil everyday. the bike was brand new with only 4,000 miles on it. i took it to a different shop, and they stated the same thing: lack of lubrication. i do not deny the lack of lubrication; however, there was oil in the crankcase. they (new dealer) said that they (suzuki) would send out a regional tech. to check the engine. it sat there for over a month. they denied the warranty work. they never sent the regional tech to look at the bike. "(3) what was done to correct the failure; parts repaired or replaced" the second dealer replaced the piston, the lower end block, oil pump, and all the necessary lubrications. they were going to replace the crankcase, but they noticed that the heat marks inside of the crankcase was the same as the replacement part because of the welding that they did on the part. i believe that there was something wrong with the oil pump, and they said that they replaced it because it is common to do so with this type of repair. i have done research and i am not the first with this problem. this is the same engine that they use on some dirt bikes. i hope that there are other people with the same problem that come forth so that you can do something about this problem. *jb