Consumer Complaint Detail

SATURN / ION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005065761 Incident Date: Oct, 08 2005
Consumer's City: HAYWARD Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Saturn ion 2004. two major defects. i purchased the car new in october 2004. in october 2005, the transmission failed, and required complete replacement. saturn stated there had been many concerns about the transmission, so replaced it for free. (minus my incurred costs of travel). second major defect: may 2006, a cylinder head cracked. saturn has agreed to "replace" the cylinder head, but i have to pay for $800.00 of the repairs. a 2 year old vehicle should not have these two major defects. the car currently has 79k miles. i know that "replacing" the cylinder head will get the car running again, but it will never be the same...and i still owe 10,000 dollars on the car. thank you for your consideration. *nm