Consumer Complaint Detail
CHEVROLET / SUBURBAN 1500 / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005066217 | Incident Date: Apr, 14 2005 |
| Consumer's City: VIENNA | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN 1500 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:column |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 25 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 09 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The steering column u joint that connects to the steering box has loosened causing a clunking in the steering wheel. the u-joint has not failed as of this time, but a failure or binding could easily result in the loss of control of the vehicle. the dealerships are aware that there is a common problem with this part and offer a "grease kit" to remedy the problem. however, grease will not take the play out of a loose u-joint. this is a cover-up remedy to make the looseness less obvious. the dealership wants over $300 for a replacement part alone and claims it is a restricted part since it is part of the energy absorbing system in the event of a collision. the looseness was first noticeable with only 13000 miles on the vehicle. the problem has continued to worsen since first noticed. *jb |