| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005066526 | Incident Date: Dec, 11 2005 |
| Consumer's City: FRANKLIN | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ENVOY XL | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:hinge and attachments |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GKET16S436 | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 29 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 27 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I opened up my hatchback and heard a noise like something is breaking. i closed the hatchback and looked above to see if there was something stuck above in the hatchback door. there was nothing there and nothing found to be broken. i again tried to open it and again heard a clicking, cracking, breaking type noise. i called the dealer and they said they would look at it. although i had just bought my car they refused to repair this because they said it was not covered by my warranty because it is considered "cosmetic". i was told there is something wrong with the hinges that hold the door. that does not sound cosmetic. i was also told that the door could fall off at anytime (not sure if this is true or a scare tactic to get me to spend big bucks to get it fixed) but that also does not sound like something cosmetic. it sounds much more serious to me and i am pretty upset that they are not recalling this since it seems like a serious issue that i was told is a common occurrence in my type of vehicle. *jb |
