Consumer Complaint Detail

MERCEDES BENZ / ML320 / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005066811 Incident Date: Feb, 27 2005
Consumer's City: FISHERS Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4JGAB54E21A Date added to File: May, 23 2021
Date Complaint Received: May, 31 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Safety system failure, including braking assist, seat belts, air bags and tel-aide due to computer chip failure. caused two accidents after which customer paid to have vehicle reviewed bumper to bumper and the failing chip was replaced. during this time, the dash warning lights did not illuminate to warn of the failure which the vehicle computer documented 15 times in a six-month period (between the two accidents). approximately eight months later, the warning light on the dash illuminated again. do not know how many times system had failed since it was 'fixed.' traded in vehicle for safety purposes. *jb