Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005068315 Incident Date: Feb, 01 2005
Consumer's City: POTOMAC Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU35P8TZ Date added to File: May, 23 2021
Date Complaint Received: Jun, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 29 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The air conditioning blend door on my car is stuck and will not defrost the windshield even on cold winter and ice days, including during ice storms. this is a huge safety issue because we cannot get the ice off the windshield. we have been trying to get this problem resolved and fixed by ford motor company for a long time now with no results. now that its summer, the blend door is stuck on hot and its only blowing completely hot air - this is due to a known design and material defect with the blend door and has been reported by thousands of owners for all 1995 - 1999 ford explorers and still ford refuses to fix it and to provide coverage to its consumers to fix it. in the winters this is a very serious safety issue because of the car's inability to defrost/defog the windshield. *jb