| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005068707 | Incident Date: Oct, 27 2005 |
| Consumer's City: FORT PIERCE | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: STRATUS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:hose, piping, and connections |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3EJ46X7XN | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 19 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt*: the contact stated that reimbursement was denied for repairs performed prior to a recall campaign. the nhtsa campaign number is: 06v001000. while driving between 40-45 mph, another driver notified the contact that smoke was coming from under the hood. when the engine was shut off, a vast amount of smoke was observed coming from under the hood. the vehicle was towed to an independent mechanic who determined the power steering hose was leaking fluid onto the exhaust. the vehicle power steering hose was repaired on 10/31/05. in may of 2006, a safety recall notice was received for the high pressure steering hose. the instructions on the recall letter were followed by sending the original receipt, and a copy of the safety recall to daimler chrysler on 06/06/06. when daimler chrysler was called on 06/19/06, they determined the contact's mechanic needed to be consulted for more questions. eventually, reimbursement was denied because the part number was not listed on the invoice and the file was closed. the contact was willing to provide any information or documents needed for this reimbursement issue. |
