Consumer Complaint Detail

FORD / MUSTANG / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005069450 Incident Date: Dec, 07 2005
Consumer's City: POLLOCK PINES Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZVFT80N455 Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased my mustang on 4-05 and have had one problem after another. i brought car in on 12-05 for gas tank problem because i can't fill my gas tank up it keeps shutting off like it's full. i have to hold the nozzle upside down to get gas in my tank and stand back from it because it throws gas back at me. they said that they updated gas tank still problem. 6-2-06 took car in for same problem said they could'nt fix it and try using other gas stations tried that same problem.6-8-06 received phone call from the service mgr said they can fix my problem can you bring it in.6-13-06 brought car in for gas tank and hesitation in gas pedal which almost caused me to get in an accident.6-13-06 received phone call said they could not fix the problem with tank or gas pedal. i ask to speak to the gen mgr i explained my problems to him and he didn't want to listen to what i had to say that i needed to talk to the service mgr. i had to explain the problem again to the service mgr that they couldn't fix it. so why did you call me on 6-8-06 an ask me to bring it back in.the service mgr said this was not acceptable that he would take care of it .received phone call on 6-14-05 said they found the problem with gas pedal that it's the fuel pump and the tank that there going to re-route the filler neck hose and this should fix the problem. they said they will call me on 6-15-06 and let me know the outcome.6-16-06 i picked up my car and they said they tried to re-route the line and it still diid'nt work. i followed up with the service mgr that i don't want this car anymore and demanded my money back. he said that a factory rep would be contacting me and would be asking me a few questions and then we would be starting the paperwork.6-20-06 received phone call on my cell from service mgr stating that he had spoke to the factory rep. and he said that there's nothing more that the dealer can do for me on my car he told the service manager to tell me to call consumer affairs. *nm