Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005069655 Incident Date: Dec, 03 2005
Consumer's City: RINGGOLD Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8HS58N45C Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 23 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought new a 2005 grand cherokee limited 2wd 4.7 at approx. 3k miles it seems to have transmission problems shifting into 3rd gear and a shuddering/ missing when cruising at any speed. sometime when you stop there is a thank you can feel. the dealership i purchased it at doesn't want to service it because i submitted a bad service survey to chrysler. a dealership in the next town told me they would need to replace the transmission. i waited one week for parts to come in then took it to the dealer which told me all it need was a update to the computer which had already been done by the selling dealer. i took it to the next biggest dealership which has worked with me on the transmission problems having it in the shop a week at a time a least twice. they replace seals in the transmission but it hasn't fixed the problem and it seems the more mile i put on it the worse it gets. now i sometime have a loud roaring noise the sounds like a busted muffler coming from the transmission area. *nm